![]() O EBH will provide a way to list users with more than 3 bounced emails (so administrators can take the appropriate action) ![]() O Statistics are to be provided on bounced emails. So, for example, privileged users can view the bounce counts for simplenews subscribers which may not necessarily be user accounts. simplenews), EBH can display a list of the bounced emails associated with each email address. ![]() O For some modules which also store and use email addresses (ie. O EBH can also display individual bounce emails.ĮBH may optionally handle the following secondary use cases: O For each account, privileged users can view a count and a list of bounced emails associated with that account. O Privileged users can view a list of all bounced emails resulting from emails sent by the website. More on Bounced Email below.ĮBH will handle the following main use cases: The only thing that might have been relevant was Bounced Email, but that looks like a dead module. If I am incorrect in this observation, please let me know. See, for example, a previous post of mine which didn't elicit anything. ![]() I've been aware for the last year or so that Drupal core doesn't have any facilities to handle bounced emails. For convenience, let's call the proposed module EBH for now. The reverse bounty proposal is a module to handle bounced emails, and optionally to integrate statistics on bounced emails. Depending on the response, I may follow through, or postpone the idea. Forwarding results to Google support.I'd like to post up some thoughts on an idea for a reverse bounty and gather some preliminary opinions from other people. A msg sent from my personal account showed Google mail servers spam blacklisted. Update 4: As stated in comment sent msg from group web interface to Mail Genius. If a message bounces logs on the SMTP server should show why. Update: Is there an SMTP server online where I can see the logs? I could create a users in the Group for that server. It doesn't provide any usable info as far as I can tell. I have dumped the email log to a spreadsheet which shows more details on the processing sequence. My suspicion is there is another Google server involved that is doing the bounce and not the server. My understanding (guess?) of the sequence is: 'msg' > See for more information.įor a non-bounce the 3rd line says 'Delivered'. The log entry appears as: Aug 19, 2022, 3:27:54 PM Forwarded from group: 19, 2022, 3:27:54 PM Accepted from group forwardingĪug 19, 2022, 3:27:54 PM Bounced Message rejected. No suggestion on why these diverse servers would all reject the emails. That may be correct but emails are being bounced by servers for, att.net, and a few others. Google suggests it is the domain SMTP server for recipient user's email that is bouncing the message.Especially across multiple domain SMTP servers as mentioned in next item. Msg content, not the user, may be the problem but I can't identify common aspects.Msgs from users that bounce in Members do not bounce in other groups.Msgs from most users are processed through to members of Group. ![]() Msg is 'bounced' per Email Log in Workspace.Msg is posted to group website conversation.Msg received from certain users, like myself.We have a Google Workspace for Business and are using multiple Groups. Something with which I can prod Google Internal Support team. What I hope is some SMTP admins can make suggestions on how to get more information to resolve this issue. I am not actually expecting a resolution from this message. It may be related to SMTP servers bouncing messages. This escalated to 2nd level and then internal support. I've spent nearly 3 hours in chat with Google Support. ![]()
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